Investigate and provide options for solutions to a wide range of complex difficult problems. Solutions are imaginative, thorough, practical, and consistent with the organization objectives and customers requirement to meet their SLA. Be able to work independently but with other engineers as well, self-learning, work to solve problems either by code changes, config changes or instructions.
1-2 years of experience in a similar position (T3/T4/Developer/Production Engineer etc.)
Work with a broad range of internal teams to assess the production bug and different issues.
Strong troubleshooting and problem solving skills with high attention to detail
Demonstrable knowledge of web technologies including HTML, CSS, AJAX, JSON etc...
Experienced and understanding with executing API requests and IIS
Experienced skills with Linux/Unix and BASH scripts
Experienced skills with SQL query writing
Experienced skills with log analysis and server side
Proven experience with internet technologies including: Network architecture, protocols, and terminology (http\https, FTP, domains, DNS, SSO, SSL)
Experience in Debugging network tools (fiddler / Chrome dev tools / Firebug)
Experience in talking with external customers communication skills
Effective Self-learning skills
A team player with ability to work under pressure, independently determines approach to assigned tasks
Excellent time and task management skills
Ability to work with internal and external stakeholders at all business levels
Work with various cross-functional groups such as Architecture, other development teams, QA, System Engineers, Product Management, Product Documentation, Customer Care teams
Excellent English verbal and written communication skills (including technical writing)
knowledge with AWS Cloud services would be preferred
knowledge with WebRTC (Web Real-Time Communication) would be preferred
knowledge/experienced with React would be preferred